Testimonials for Tivoli Travel

“Tivoli Travel were AMAZING from start to finish”

“The honeymoon was just perfect as was the service we got from Tivoli travel”

We’d like to say a great big thank you to the many customers who’ve given us such good reviews via our Facebook page. This is a selection of those reviews…

Mel Fisher

Booking with Tivoli really was stress free. We paid for the holiday and they did the rest. Also I feel we saved on the cost as they found us a great deal which I probably would not have managed to get if I had booked myself.

My accommodation and holiday was perfect.

Thanks


Laura Kimberlin

Jo and her team are brilliant, would always highly recommend to family and friends


Susan Firth

I can not praise Amanda & Jo enough at Tivoli travel. Started using them after Thomas cook went under and I would now not use anyone else. The service they provide is second to none. We have just returned from our 1st holiday abroad since 2019 and I can not fault their service. They even checked us in on line and messaged me while abroad with our return pick up details, nothing is too much trouble! 5 star service. We’ll be seeing you again soon!


Kathleen Martin

We haven’t even been on the holiday yet but Amanda has been amazing helping us sort our holiday out from start to finish. Honestly been completely stress free and i will not be booking a holiday with anyone else again!


Samantha Johnson

Amazing 5 days in NYC – Tivoli Travel were AMAZING from start to finish especially with all the travel requirements for US travel & covid restrictions! Highly recommend & we will definitely use you again! Thanks very much Jo & Tivoli xxx


Lolo Stevenson

Superb service from this fabulous travel agents. We booked our trip to Reykjavik initially 2 years ago.  Jo kept in regular communication with myself updating me on events linked to Covid. Only a few days before going, Amanda came to my rescue, in branch, helping sort out an accommodation query. Then on the evening of our departure they were there again helping when an unexpected issue arose booking us on the plane. I couldn’t recommend them more. 5 stars without a doubt.


Emma Hill

Jo and the team had so much patience with us while choosing where to go on our honeymoon.  There was no pressure to make a decision or get booked.  We decided on the Maldives in the end and it was just perfect.  Jo listened to what we were after and presented us with some options to look over before making the decision and no question or query was too much trouble. 

The honeymoon was just perfect as was the service we got from Tivoli travel – will be coming back to the team for our next trip!


Jodie Booth

Had a fabulous holiday thanks to Jo at Trovoil Travel. She made it so easy and simple with all the extra paperwork, kept us updated with any changes to the rules and went above and beyond to get it all sorted for us. 100% recommended Tivoli Travel. A very stress free holiday from start to finish. Will be booking again very soon.


Donna Rhys-Vivian

Jo arranged an amazing trip to Sorrento for our family of 4. We have had a lovely time. Already booked our next break through Tivoli!


Ian Sinfield

Just back from our Maldives holiday booked through Jo and team ,had a fantastic time and couldn’t recommend Tivoli Travel highly enough ,always there to answer any questions or sort any issues.


Kerry Widgery

Had the pleasure of booking our summer holiday with Amanda this morning.

Fabulous service with nothing being too much trouble, persevered with several operators to ensure that we got the very best deal.

It’s our first time cruising and I had lots of questions, her knowledge, professionalism and experience were second to none.

Don’t hesitate to give them a call


Rose Elizabeth

From start to finish Jo was fantastic, found the hotel I had found prior and got the best price, only sent amazing options through and listened when I told her I had my heart set on one in particular.

Knowledgeable about the destination itself and got straight back with different flight options, I loved that she did exactly what I asked for and didn’t try to push other airports / hotels on me.

With all covid she was up to date and explained exactly what was needed, checking us in both ways and took care of all paperwork etc which is a massive load off.

Would 1000% recommend and use Jo again, thank you so so much our honeymoon was fantastic!


Jane Douglas

Just back from a fabulous few days in Paris – thanks for finding the most brilliant hotel for us!


Omar Pal

I’d like to thank Jo & Amanda @ Tivoli Travel for helping us choose a special holiday!! I can say they managed to tick all the boxes!! Amazing Holiday in Mauritius at the Beachcomber Canonnier golf resort & spa!! The place is  fabulous!!! A special thanks to Amanda for help us fill out all the paperwork & flight updates & check in’s which helped us so much and was needed at the time – thanks again guys awesome!! Roll on our  next holiday booked with you guys


Margaret Ellis

Just come back from Lanzarote after a super holiday booked through Tivoli. They were very helpful nothing too much trouble. Sorted our locator form    both going and coming home (part done for coming home) made it so much easier for us. Would highly recommend them.


Hannah Woods

Mandy has done a fabulous job at booking our honeymoon which was unfortunately cancelled due to covid in 2020. She has managed to get the exact same holiday (but a better hotel in San Francisco) for over £1000 cheaper! We cannot wait to go back to Las Vegas and visit San Francisco for the first time! Thank you again.


Julia Kilner

Would strongly recommend Tivoli Travel. Jo went above and beyond to find the perfect holiday week in Santorini after our 30th Anniversary cruise was cancelled twice.  She even subsidised our holiday while waiting for our cruise refund. We had an absolutely fantastic time and will definitely book again. Thanks lovely Jo.


Claire Massey

We recently booked a tour holiday to Jersey and Guernsey with Jo at Tivoli. Jo was really helpful, filled out the relevant forms for Jersey that was needed on arrival and provided us with the information that we needed to do on arrival in Guernsey. Great customer service, keep up the good work Jo.


Anne Brocklehurst

Booked a (very) last minute 2weeks holiday to Rhodes. Brilliant customer service , Jo suggested a few options and the hotel we picked was really great. Felt a bit nervous with all the restrictions etc but she gave me a ‘tick list’ of what we needed to to before, during and after the holiday, provided links for

ordering the day 2 tests, and even rang me when I emailed the office after I realised I’d ordered the wrong ones ( we were still away and so was she)!

It all went so smoothly, so glad we chose to get away. If you’re thinking of booking a holiday choose Tivoli Travel they really do give you that peace of mind.


Vikki Bradbury

Booked my first holiday in 2 years and Amanda was so helpful and really went the extra mile…roll on May!!


Paula Goodwin

Amazing service from Amanda at Tivoli travel . Really helpful information despite the current situations on flying.

I feel confident and reassured that I can go so thank you and Jo so much.

Paula xxx


Maria Collins

Excellent customer service! We had a fabulous weekend away celebrating our 10th wedding anniversary on a Tu Cruise. Will definitely be using Tivoli Travel again. Thank you so much Jo.


Kim Sutcliffe

We booked a 3 night trip to Reykjavik some time ago , thinking any Covid restrictions would be gone! Whilst we did consider changing our dates only the week before, we decided the fab deal we had booked was worth going and it certainly was!

I would encourage anyone to go , it feels very safe and most trips are outdoors so distancing isn’t an issue ! It’s a beautiful place , the landscapes are awesome, trips are still running etc.

Amanda and Jo couldn’t have done more for us, checking us in on Boxing Day, making sure we knew testing rules etc. I’m so grateful and glad we went.


Alison Wainwright

We can’t thank jo and Amanda enough for what they’ve done for us today! A very stressful time trying to move flights and the ladies took all the stress from us, keeping us informed threw out the last week    Thanks again your fab!!

Ali and Gareth x


Lauren Middleton

We always book with Tivoli Travel in Mirfield! Jo and the team are so helpful and lovely. Jo went above and beyond for us on our recent holiday to Dubai. She explained anything we were unsure about, helped us to book PCRs and trips, and is always willing to help. Would definitely recommend Tivoli Travel!


Kay Booth Peaker

Just back from Crete had a brilliant time , thanks to Jo’s recommendation. I must say I was a bit pottered about all the forms and testing but Jo sorted all that out for us, I couldn’t have done it without her. so if your thinking about an holiday go and see Jo and her team and get it booked I couldn’t recommend Jo enough thanks again Kay and Paul.


Carrie Senior

Fantastic customer service all the way through , even though our holiday was sadly cancelled with covid,  Jo kept us informed and updated throughout without us even asking,  thank you so much , will always use your service, trust worthy, honest and reliable xxx


Debi Gaffney

My friend and I wanted to book a package holiday together but soon realised that because we were travelling from different airports we couldn’t book the package ourselves.  We turned to Jo @ Tivoli to customise a package for us.  All booked traveling from different airports, the hotel we chose and private transfers.  Streamline and very friendly service. They go that extra mile. Thank you Jo, Leanne and team for providing us with the holiday we wanted.  Deb & Jo xx


Fiona Murfin

Amanda and Jo used their expert resort knowledge to find us an excellent hotel at short notice.

Not only did they take care of the booking they also checked us in and guided us through every step, even printing off all our required documents.

Thank you ladies, your knowledge and help was greatly appreciated. 

Fiona and Kate.


Nicky Maughan

Jo & her team go above & beyond service second to none..


Michael Stoy

After having our holiday cancelled 6hrs before departure, called Jo, then went to Mirfield shop, booked a holiday and off we went, Jo even arranged 30’+ sunshine

Great service, massive thank you.


Becky Ridout

We have just come back from a week in Cornwall! Jo was so amazing and helpful to get us all booked for this little break away, always keeping us in the loop with things going on.

Will definitely be coming to you for more breaks! Thank you.


Sofia Render

Jo @ Tivoli is absolutely wonderful!!

We have booked holidays through Jo and been very impressed with her knowledge and the efficient service. However, Jo has just gone above and beyond by offering advice on how to get our money back after some flights (not booked with Tivoli) were cancelled and the agent was being rather unhelpful. Thanks to Jo we have received a refund and have learnt a lesson; always book with Jo @ Tivoli!!! Amazing service.

Thank you xxx


Zoe Ziegler

Thank you so much for organising our very last minute break to Rhodes. Stress free and so easy to arrange, I would definitely recommend using Tivoli.

With concerns around Covid-19 we didn’t have to worry as the hotel was very safe and we knew if plans had to change, Jo would be able to sort things out for us.

5 stars – Thank you so much.


Lauren Heaton

I don’t often write a review, but Jo at Tivoli has been amazing over the last few months and I just want to make everyone aware that we have such an amazing travel agent in Mirfield and therefore anyone looking to book a trip should definitely consider Tivoli! Jo has guided us through a tough time when our wedding and honeymoon were cancelled due to Covid and she has been amazing every step of the way. Not only did she arrange our refund she has also secured our new honeymoon for next year and made the whole process so effortless on our behalf. I cannot thank you enough! Please support your local travel agents as in times like this those personal touches make such a difference.


Chrissie Yates

What a super star Jo is first class service totally 5 star.


Louise Nock

I have to say a big ‘wow’ and a huge ’thank you’ to Jo. We gave her the, what we thought may be impossible, task of organising a business trip to Florida for the next day – flights, hotels, covid tests etc. We didn’t think it was possible but Jo came up trumps.

I would definitely recommend Tivoli Travel and Jo certainly went above and beyond to get our trip sorted.

And what a lovely lady too.

Thank you Jo – everything went smoothly and our business meetings over there went well.

Louise and Lesley on behalf of Suitably Sporty.


Deborah Parr

Thank you so much Jo at Tivoli for persevering with us through Covid and finally securing our holiday in Crete.  We were feeling disheartened after cancelling Bulgaria and Torremolinos due to Covid but Crete ended up being our favourite destination out of the 3.  We had a wonderful time and were lucky to finally get away (unfortunately they are now on the quarantine list).  Jo was amazing, didn’t give up, chased up everything including a refund for Torremolinos from Ryan Air and kept us positive and we’ll informed throughout.  We will definitely use Jo again for future bookings – it’s great to know that someone is working hard for you in the wings.  Thank you xx


Suzanne Hudson

An amazing and very personal service. Jo is friendly, knowledgeable and can’t do enough for you. She was a huge help when booking our family holiday. Highly recommended!